Frequently Asked Questions (FAQ)
How long does shipping take?
Our standard shipping time is 7-15 business days, depending on your location. You will receive a tracking number once your order is shipped.
Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary based on your location.
Are your lightsabers duel-ready?
Yes! Our sabers are made for heavy dueling and feature durable polycarbonate blades.
Do your sabers have sound effects?
Absolutely! All our sabers come with realistic sound effects, smooth swing technology, and customizable colors.
What is your warranty policy?
We offer a 1-year warranty on all lightsabers. If you experience any issues, contact our support team for assistance.
Can I cancel or modify my order?
You can modify or cancel your order within 24 hours after purchase. After that, the order is processed and cannot be changed.
What is your return policy?
We accept returns within 14 days of delivery, as long as the saber is unused and in its original packaging.
My saber arrived damaged. What should I do?
If you receive a damaged or defective product, contact us immediately with photos, and we will send a replacement.
How can I contact customer support?
You can reach us via email at support@kybery.com or through our contact form.