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Frequently Asked Questions
Answers & Questions
From basic inquiries to intricate details, we've collated the most common queries from our user base.
What countries do you ship to?
How long will it take to receive my order?
Can I return or exchange a product if I'm not satisfied?
Do you provide technical support or assistance for setting up purchased electronics?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
Standard shipping normally takes 5-8 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Yes. We have a 30-day return policy for items in the original packaging. If you've opened the product but found it defective or not to your satisfaction, you can bring it back within 14 days for an exchange.
Yes, we have a dedicated technical support team available both online and in-store. They can assist you with setup, troubleshooting, and any technical questions you might have about your purchase.